Your guide to success
Resources to help you realise greater value from Access Maintain.
By Rubin and 2 others3 authors18 articles
Log in to Maintain from Access EvoLogin to access evo to open the Access Maintain app.
Place or cancel ordersYou can request a contractor to complete repairs or other tasks by placing a callout to a specific location.
Place supply only orderYou can place supply only orders directly with approved suppliers.
Raise odd jobsThe odd jobs feature allows you to create a list of tasks for a contractor and place a callout for them.
Log a visit to an orderAs a head office user or unit user you can log the visits for the engineers.
Place an order on holdYou can place orders on hold for further information from the unit managers.
View visit details for a jobYou can view visit logs on jobs , including who logged in or out, GPS location details, and engineer information.
View Unit detailsAs a unit user you can find more information about the unit like upcoming PMV visits and site documents.
View completed and cancelled ordersYou can view completed orders for units and in-house orders, as well as cancelled orders.
Raise orders from mobile
Mark messages as Read in site viewAs a unit user you can mark messages as read from the unit view.
Allocate an in-house job to an engineerAllocate in-house orders to engineers, including steps to re-assign jobs and enable auto-allocation for single-engineer sites.
Upload an attachment to a quoteAdd attachments to quotes in Access Maintain, including which file formats are supported and how to upload additional file types after the quote is created.
Use the Access Digital AssistantFind out more about utilising the Access Digital Assistant.
Unable to raise orders for Coffee Machines or LiftsExplains why orders for Coffee Machines or Lifts require an asset to be added on site before they can be raised and directs users to asset management guidance.
Submit a new feature or product ideaShare suggestions for new features or improvements through the Access Hospitality Ideas Portal, where you can also vote on and track ideas from other users.
Subscribe to alerts via the service status dashboardYou can subscribe to receive alerts from the dashboard regarding your Access Maintain status, unsubscribe in a few simple steps.
Service status dashboardThe status dashboard gives you a real-time and historical view of product performance, planned maintenance, and incident updates.