Getting started
Get started and make the most of your software.
By Rubin and 1 other2 authors14 articles
Getting started as unit user
Everything you need to know to get started as a unit user.
Get started as a unit userEverything you need to know to get started as a unit user.
Place or cancel ordersYou can request a contractor to complete repairs or other tasks by placing a callout to a specific location.
Place supply only orderYou can place supply only orders directly with approved suppliers.
Raise odd jobsThe odd jobs feature allows you to create a list of tasks for a contractor and place a callout for them.
Mark messages as Read in site viewAs a unit user you can mark messages as read from the unit view.
View Unit detailsAs a unit user you can find more information about the unit like upcoming PMV visits and site documents.
Allocate an in-house job to an engineerAllocate in-house orders to engineers, including steps to re-assign jobs and enable auto-allocation for single-engineer sites.
Get started as an admin user
Everything you need to know to get started as an admin user.
Get started as an admin userEverything you need to know to get started as an admin user.
Release and Approve ordersManagers are able to review, approve, and release orders that fall within the units they are assigned to.
Place an order on holdYou can place orders on hold for further information from the unit managers.
Your guide to success
Resources to help you realise greater value from Access Maintain.
Log a visit to an orderAs a head office user or unit user you can log the visits for the engineers.
View visit details for a jobYou can view visit logs on jobs , including who logged in or out, GPS location details, and engineer information.
View completed and cancelled ordersYou can view completed orders for units and in-house orders, as well as cancelled orders.
Raise orders from mobile