Access Maintain is your central hub for managing maintenance tasks within your unit. By understanding the key features available to Unit Users, you can raise orders quickly, track progress, review visit details, and communicate effectively with contractors and Head Office.
This guide will help you navigate the sections most relevant to your role, with clear steps on how to raise new jobs, monitor open orders, view contractor updates, and access important unit information.
Login process
If you are new to Access Maintain, this section walks you through the first-time login process so your account is set up securely and you can begin using the system.
What you will do:
Log in to Access Maintain for the first time.
Verify your email address and create a secure password.
Reset your password if required after verification.
Navigating the unit view
After logging in, the unit view is your main workspace for managing maintenance activity at your site. From here, you can quickly access orders, raise new jobs, review updates, and complete actions required for your unit.
In this section, you will learn how to:
Place new callouts and raise maintenance orders.
Review and respond to contractor quotes, if enabled for your unit.
View open and completed orders, including contractor notes and visit details.
Log visits where required and check contractor attendance.
Access certificates, documents, and other key unit information.