Planned Maintenance Visits (PMV)
Scheduled service visits to ensure that equipment and assets are regularly inspected
Add a new PMV typeSet up a new Planned Maintenance Visit (PMV) contract so that visits, checks, and frequencies can be scheduled and managed correctly.
Set an asset-based PMVConfigure asset based PMV to allow pricing per equipment.
Change the next visit date on a PMVUpdate the next planned maintenance visit (PMV) date for a single unit or multiple sites.
Allow all callouts to be exclusively done by the PMV ContractorPrevent unit users from selecting other contractors by making the assigned PMV contractor exclusive for specific trades and equipment.
Make changes to PMV contractsYou can change a PMV contracts name, cost, frequency, and next visit date individually or in bulk.
Request a contractor's PMV scheduleRequest a contractor’s planned maintenance visit (PMV) schedule via email.
View all PMV contractsView the PMV Contracts report to view all Planned Maintenance Visit contracts, including the next due date, last completed visit, and cost per visit.
Enable the capital option on PMV remedialsYou can enable capital budgets to PMV remedials if the repair budget is exceeded.
Cancel PMV contracts or ordersYou can cancel an entire contract or individual orders if they are no longer required.
Download PMV certificatesYou can view and download PMV certificates from the PMV Contracts.
Change planned maintenance visit windowsYou can view or edit the frequency settings that control when orders are released to contractors.
Editing PMV standing ordersYou can update the cost of a standing order, either by reducing the visit cost directly or by sending the order to the contractor when an increase is needed.
Change the visit date to a PMV orderYou can update the past visit dates to keep the contract timeline accurate.
Manage remedial work categorisationYou can control whether remedial works within a PMV contract should be categorised into specific priority levels.
Managing attachments for PMV ordersYou can add images or attachments to a PMV order through the notes section to provide supporting evidence, such as site photos or proof of completed work.
Set up a standing order PMVYou can set up standing orders to automatically raise and approve payments.
Unable to upload a PMV templateYou can troubleshoot PMV template upload failures caused by missing contractor costs or Excel formatting issues.
Upload a PMV certificateAs an administrator or a head office user, you can upload or remove a PMV certificate if a contractor's unable to do so.
Cancel category 1 or 2 remedialsUnderstand why Category 1 and 2 remedials can’t be cancelled in Access Maintain and learn your options to resolve this.
Change parts pricing to remedial works for PMVsAdjust PMV contract settings in Access Maintain so that parts are priced separately under remedial works, rather than being included in the original contract fee. This allows for more accurate…
Different ways to cancel a PMVThe status of the PMV determines the way you need to cancel it.
Unsatisfactory PMV featureEnable and use the Unsatisfactory PMV feature to manage PMV orders with Partial or Failed inspections, submit certificates correctly, and understand the system changes for contractors and admins.
Manage in-house PMVYou can manage in-house PMV contracts by creating new contracts, allocating them to sites, and updating their status when they need to be disabled, cancelled, or re-enabled.