Planned maintenance visit (PMV) orders are automatically created and released to contractors when the visit window opens and the PMV contract status changes to Due. The timing of the visit window is controlled by the frequency settings in the PMV contract, which determine when contractors can attend and how far in advance orders are released.
You can review and adjust the available PMV visit frequencies and their window lengths from the Admin area. This is useful if you need to align visit dates with operational requirements or ensure contractors have the correct timeframe for attendance.
To view or edit PMV visit frequencies, follow the steps below:
From the Admin area, click PMV Contracts.
Select PMV windows.
For the frequency you want to change, select a new visit window frequency from the drop-down.
Click Confirm to acknowledge the following message: 'Changes to visit window frequencies will apply only to future visits. Outstanding visits will remain unchanged.'
A progress bar will appear while the system updates. Once complete, click X to close the tab.
Once confirmed, the new frequency settings will apply to all future PMV visits. Any existing outstanding visits will remain unchanged to ensure ongoing work is not disrupted.