Skip to main content

PO shows as a quote request after approval

Steps the contractor needs to take to move a purchase order forward when it is stuck on 'Request quote' after being approved.

R
Written by Rubin Muresan
Updated over 2 weeks ago

If a purchase order (PO) still shows as Request quote after you have marked it as approved, the order is awaiting action from the contractor. The contractor must either submit the required quote or cancel the request before the order can progress.

What needs to happen

  • If a quote is required, the contractor must submit it so you can review and approve it.

  • If a quote is not needed, the contractor should cancel the request so the order can continue.


Cancel a quote request as a contractor

  1. From the main page, click Request for quote required.

  2. Select the relevant order.

  3. Click Close to cancel the quote request.

Once the request is closed, the order will no longer show as waiting for a quote and will progress as expected.

Did this answer your question?