Contractors can request an increase in costs (known as extras) on approved quoted works orders once the Extras setting is enabled. These requests are reviewed by the customer and either approved or declined. If declined, the contractor cannot submit another request on the same order and a new quote request must be raised for any additional charges.
To request an extras on an approved quote please follow the steps below:
Log in as a Contractor.
At the bottom, click On Completed Orders.
Click All Approved.
Select the relevant work order.
Click Extras.
Enter the increased cost of labour and/or parts to update the total cost.
Click Next.
Enter a description or justification for the additional costs.
Click Confirm.