If a purchase order (PO) still shows as Request quote after being approved, the order is awaiting action from the contractor. The contractor must either submit the required quote or cancel the request before the order can progress.
If a quote is required, the contractor must submit it so you can review and approve it.
If a quote is not needed, the contractor must cancel the request so the order can continue.
Cancel a quote request as a contractor
To cancel a quote request, the contractor must follow the steps below:
From the main page, click Request for quote required.
Select the relevant order.
Click Close to cancel the quote request.
Once the request is closed, the order will no longer show as waiting for a quote and will progress as expected.