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Contractor Performance Review

Track KPI scores and review how contractors are performing across reactive, quoted, supply only, and planned works.

Written by Rubin Muresan

The contractor performance review report allows you to monitor KPI scores across different types of work and identify areas where performance is strong or may need improvement.

To view a contractor's performance, follow the steps below:

  1. From the Group area , click the Report area icon.

  2. Select Performance Reports.

  3. Click on Contractor Performance Review.

  4. Select the required contractor from the list.

Once selected, the report displays a breakdown of KPI scores across reactive jobs, quoted works, supply only orders, and planned maintenance, depending on the contractor's activity.

🤓 Tip: Each section of the report includes a graph showing performance over time. Click a specific month within the graph to view detailed results for that period. For details on how KPI scores are calculated, see Contractor KPI score calculation.


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