Once you receive an invitation to Access Maintain, you need to click the link and complete the Access Maintain Application. This process sets up your contractor account, ensures your company information is accurate, and allows you to start managing callouts, quotes, planned maintenance, and construction projects.
To complete the application, please follow the steps below:
Set your password – Add a new password, confirm it, and click Next. This secures your account.
Note your login details – Record the login page URL and your company username, then click Next. You will need this information to access the system in the future.
Verify company details – Check that all company information is correct and click Next.
Select work types – Choose the work types your company provides for Callouts, Quotes, Planned Maintenance, and Construction Projects (if enabled), then click Next. This ensures your company is correctly listed for the services you offer.
Select service zones – Indicate the zones your company covers to define your operational area.
Complete visit rates – Enter the rates for each visit type and click Save Changes. Accurate rates are needed for quotes and billing.
Upload insurance documents – Click Upload, then Browse, and select the relevant insurance file. Click Next.
Set insurance expiry date – Select the expiry date for your insurance and click Confirm. This ensures compliance and prevents work from being allocated without valid insurance.
Review usage guidelines – Click the Usage Guidelines button to open a new window. Read the Access Maintain Usage Guidelines, then enter your name, tick the acknowledgement box, and click Next.
Access your account – Click the My Account button.
📌 Note: After completing these steps, you will be redirected to your contractor account and can begin using Access Maintain.