Once you receive an invitation to Access Maintain, click the link in the email to begin your application. Completing this process sets up your contractor account, ensures your company information is accurate, and allows you to start managing callouts, quotes, planned maintenance, and construction projects.
To complete the application, follow the steps below:
Set your password - Enter a new password, confirm it, and click Next.
Note your login details - Record the login page URL and your company username, then click Next. You will need these to access the system in future.
Verify your company details - Check that all company information is correct and click Next.
Select work types - Choose the work types your company provides for callouts, quotes, planned maintenance, and construction projects (if enabled), then click Next. This ensures your company is correctly listed for the services you offer.
Select service zones - Select the zones your company covers to define your operational area, then click Next.
Complete visit rates - Enter the rates for each visit type and click Save Changes. Accurate rates are required for quotes and billing.
Upload insurance documents - Click Upload, then Browse, and select the relevant insurance file. Click Next.
Set your insurance expiry date - Select the expiry date for your insurance and click Confirm. This ensures compliance and prevents work from being allocated without valid insurance.
Review usage guidelines - Click Usage Guidelines to open the guidelines in a new window. Read through them, then enter your name, select the acknowledgement checkbox, and click Next.
Access your account - Click My Account to be redirected to your contractor account.
📌 Note: After completing these steps, you will be redirected to your contractor account and can begin using Access Maintain