Contractors are required to keep their insurance details up to date within the system. This includes certificates such as Public Liability, Product Liability, and Safe Contractor. Uploading the latest certificates ensures compliance and avoids delays when carrying out work.
📌 Note: Only contractor office users have permission to upload insurance certificates.
Upload an insurance certificate
Click Insurance.
Next to the relevant insurance type, click Upload Certificate.
Click Browse and locate the file on your device.
The file must be in DOC, JPG, or PDF format.
Select the file, then click Open.
Click Next, then enter the expiry date of the certificate.
Click Next, then enter the Indemnity Limit.
Click Confirm to complete the upload.
📌 Note: Once uploaded, an administrator must review and approve the insurance certificate before it becomes active, and if the expiry date was entered incorrectly, you can edit the certificate details after submission.