Audits
View and manage Audits
By Aurelian and 1 other2 authors5 articles
Late attendance auditView orders where a contractor attended later than the expected timeframe set when the order was released.
First-time fix rate for In-House engineersView the first-time fix rate for InHouse jobs to monitor efficiency and track orders resolved on the first visit.
Audit Check Savings reportView cost savings identified through audit checks for a specific period.
Awaiting Audit Check review processAs a head office user you can manage audits to ensure the order details are correct.
Parts-priced orders are not on the correct payment certificateYou can check why orders with priced parts may not appear on a payment certificate and how to check the audit setting that controls the holding period.