Audits
View and manage Audits
Late Attendance auditYou can view orders were the contractor attended later than expected.
First-time fix rate for In House engineersView the first-time fix rate for InHouse jobs to monitor efficiency and track orders resolved on the first visit.
Audit Check Savings reportYou can use the Audit Check Savings report, which highlights cost savings for a specific period
Awaiting Audit Check review processAs a head office user you can manage audits to ensure the order details are correct.
Parts-priced orders are not on the correct payment certificateYou can check why orders with priced parts may not appear on a payment certificate and how to check the audit setting that controls the holding period.