User groups define each user's role and the permissions they have in the system. Creating a dedicated user group allows you to control access and responsibilities for different types of users across your organisation.
To add a new user group, follow the steps below:
From the Admin area, click User Settings.
Click Add New User Group.
Unlock the green padlock
icon.From the Department list, select the required department.
Enter the user group name.
Click Save.
📌 Note: Once the user group has been created, you can configure its permissions and access levels. See Configure user group permissions for more details.