Access Maintain sends email notifications approximately every 19 minutes. These notifications should not be used as reminders for pending actions, log in to the system regularly to review outstanding tasks instead.
Email delivery can be affected by several factors outside of Access Maintain's control, including:
Internal IT policies that block or filter external email addresses
Security settings that quarantine external emails
Email filters moving messages to spam or junk folders
Because these issues occur within your organisation's email systems, the Access Maintain support team cannot investigate them directly. Check with your internal IT team to confirm whether emails from Access Maintain are being blocked or filtered.