Access Maintain sends email notifications approximately every 19 minutes. These notifications should not be used as reminders for pending actions. To avoid missing anything, log in to the system regularly and review outstanding tasks.
Email delivery can be affected by several factors outside of Access Maintain’s control, including:
Internal IT policies that block or blacklist external email addresses
Security settings that quarantine external emails
Email filters are moving messages to spam or junk folders
Because these issues occur within your organisation’s email systems, the Access Maintain support team cannot investigate them directly. Please check with your internal IT team to confirm whether emails from Access Maintain are being blocked or filtered.