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I can't use the desktop view of the iPad

Access Maintain can have issues opening on iPads because Safari’s privacy settings block cookies and cross-site tracking. This guide shows how to adjust those settings, so the app works properly.

Aurelian Bodea avatar
Written by Aurelian Bodea
Updated over 2 months ago

If you’re having trouble opening Access Maintain within Access Evo on an iPad, it’s usually because of Safari’s strict privacy settings. Apple’s Safari browser blocks some cookies and cross-site data by default to protect your privacy, but this can prevent Access Maintain from loading correctly.

📌Note: This is a workaround that has been tasted on Ipad device and is working only on safari browser.

To fix this, follow these steps on your iPad:

  1. Use Safari to access Access Maintain.

  2. Open Settings and tap Safari.

  3. Turn off Block All Cookies.

  4. Turn off Prevent Cross-Site Tracking.

These changes allow Access Maintain to use the necessary cookies and data to work properly on your device.

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